LegalThe terms we hold
The terms we hold
ourselves to.
Six documents, written to be read rather than to be clicked past. Each one says plainly what we do, what we do not do, and what you can hold us to — including the parts that are not in our favour.
These documents are drafts and are not yet in force. Company details, registration numbers and officer names are placeholders pending incorporation.
- 01Terms of useWhat this site is, what an agent may put on it, and the limits of what we undertake.
- 02Privacy & dataWhat personal data we hold, why, who processes it, and the rights you have over it under the DPDP Act.
- 03CookiesNothing is stored until you sign in. What is stored then, and why there is no consent banner.
- 04Listing disclaimerHow to read a listing: what we verify, what we do not, and what you must check before you contract.
- 05Payments & refundsSubscription billing for agents — what is charged, when it renews, and when money comes back.
- 06Grievance redressalThe named officer, the route, and the timelines we are held to for a complaint or a takedown.
In effect from
2026-09-21
Each document carries its own date. We move it when something material changes, and tell account holders directly.
A complaint, or a question
Everything goes to one named officer, who acknowledges within 24 hours and answers within 15 days. The grievance route sets out how, and who else you can go to if we get it wrong.